MADSTAD - 1451 E. Jefferson St., Brooksville, FL 34601 USA
Hours: 9:00 am to 5:00 pm Eastern time
Let us know if you have any questions we can help answer before you purchase a MADSTAD windshield system. Or if you’ve already purchased one and have questions about it, we’re here to help too.
It is always best to first review the technical support documents for your bike. If you still have questions, call or email us. Spring and Summer are very busy seasons so if you don't get a live person on the first try, please leave a message and we will return your call (or your email) as soon as possible.
If you are not satisfied with your purchase you have 60 days to return your system for a full refund. We will only issue a full refund of your purchase price if the MADSTAD system is returned in good condition with all the parts originally shipped. If system components are missing or substantially damaged then we reserve the right to apply a minimum 15% restocking fee deducted from the refund amount. For example, if a windshield comes back with substantial scratches then the order would be subject to a restocking fee. This applies regardless of whether the damage was caused by return shipping or any other reason. Please wrap and package the returning items carefully, especially the plastic windshields which are easily scratched. We recommend a piece of cardboard be placed between the windshield and all other components in the box, and we also recommend that you insure the package in the event that the shipper is the one who causes the damage or loses the package.